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Exchange Policy

Exchange Policy

Thank you for shopping with us! We want you to love your purchase, but if there is a defect with the product, we're here to help. 

Exchanges

 We will process exchanges or refunds for defective product within 30 days of your purchase date. 

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To be eligible for a return:

  • Item must be unworn, unwashed and in original condition.

  • Proof of defect.

  • Proof of purchase (order number or receipt) is required. 

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Email us at pktnrv@gmail.com with:

  • Your order number

  • Reason for exchange

  • Proof of defect

We will get back to you within 1-2 business days with next steps.

Refunds

Once we receive your return and inspect the item, we will issue your refund to the original method of payment within 5-10 business days. Shipping fees are non-refundable.

Return Shipping

Customers are responsible for return shipping costs. 

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We are not responsible for lost returns.

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