Exchange Policy
Exchange Policy
Thank you for shopping with us! We want you to love your purchase, but if there is a defect with the product, we're here to help.
Exchanges
We will process exchanges or refunds for defective product within 30 days of your purchase date.
​
To be eligible for a return:
-
Item must be unworn, unwashed and in original condition.
-
Proof of defect.
-
Proof of purchase (order number or receipt) is required.
​
Email us at pktnrv@gmail.com with:
-
Your order number
-
Reason for exchange
-
Proof of defect
We will get back to you within 1-2 business days with next steps.
Refunds
Once we receive your return and inspect the item, we will issue your refund to the original method of payment within 5-10 business days. Shipping fees are non-refundable.
Return Shipping
Customers are responsible for return shipping costs.
​
We are not responsible for lost returns.